Question 1

How long does a piano tuning take?

Accepted Answer

A standard tuning takes around 90 minutes. Catch-up and vintage services can take longer because they need extra care and, often, a pitch raise before fine tuning.

Question 2

How often should my piano be tuned?

Accepted Answer

Most manufacturers recommend tuning at least once a year. Regular maintenance protects your instrument and keeps it a joy to play. If yours hasn't been touched in 3+ years, our Catch-up Tuning is the right starting point.

Question 3

Do you service older pianos?

Accepted Answer

Yes — vintage pianos (pre-1970) are a specialty. Please note we do not service the older Beale and player pianos.

Question 4

What areas do you cover?

Accepted Answer

All of Sydney, Wollongong, the Illawarra, the Southern Highlands, the Central Coast and the Blue Mountains.

Question 5

How do I pay for piano tuning?

Accepted Answer

Jema Pianos accepts cash and card. A receipt is emailed at the end of the appointment. If a discount has been applied, cash is preferred — it helps keep prices low by avoiding card and banking fees.

Is your piano actually in tune?